Global Organizations Face Looming Crisis in Engagement and Retention of Employees

Posted by Allan Steinmetz on 5 March 2015

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Lack of employee engagement is the top issue currently facing 87 percent of HR and business leaders (up from 79 percent last year), according to Deloitte’s third annual “Global Human Capital Trends 2015: Leading in the New World of Work” report released today. Yet, the majority of organizations are still failing to take action to improve their culture, potentially jeopardizing future growth.

The survey was conducted among more than 3,300 HR and business leaders in 106 countries, and is one of the largest global studies of talent, leadership and HR challenges. The number of HR and business leaders who cited engagement as being “very important” doubled from 26 percent last year to 50 percent this year. Sixty percent of HR and business leaders surveyed said they do not have an adequate program to measure and improve engagement, indicating a lack of preparedness for addressing this issue. Only 12 percent of HR and business leaders have a program in place to define and build a strong culture; while only 7 percent rated themselves as excellent at measuring, driving, and improving engagement and retention.

“As demand for talent picks up, the balance of power in business is rapidly shifting from the employer to the employee,” said Josh Bersin, principal and founder of Bersin by Deloitte, Deloitte Consulting LLP. “Moreover, workers are becoming more mobile, contingent and autonomous, and as a result, harder to manage and engage. In this new world of work, organizations need to re-imagine the way they manage people and come up with new, out-of-the-box ideas to make themselves relevant.”

Inward is a 17 year leader and pioneer in employee brand engagement. We help companies change the behavior of their employees so that they can provide better customer experience. To learn more about how we can help with employee engagement visit our website at www.inwardconsulting.com. Connect with us on Twitter @InwardConsult.

Read the full survey here.