Inward Blog
Viewing entries tagged with 'automation'
Call Centers Are Costing Companies Through Lost Sales Leads – Learn Why
March 18, 2016
Innovations in technology have transformed our lives in countless ways. With the touch of a button, you can order a ride, plan a vacation, or look up information on just about anything. With that being said, why is it still a nightmare when faced with the daunting task of getting on the phone with a corporate customer service center?
Posted by Matt Manning at 11:00am