Viewing entries tagged with 'greeters'
March 10, 2016
If you’ve ever run a small or medium-sized business, you know that it’s hard to get new customers and equally hard to keep the ones you have. Competition is fierce! Larger competitors have the resources to out-market and out-sell you, and also have the financial strength to out-bid you. And internet shopping has placed increasing price pressure on retailers who have to pay for brick and mortar and still remain price competitive. So how can you compete in this competitive market and continue to grow your business? The answer lies in building a customer-centric business that consistently exceeds expectations. And that means investing the time and resources to build a culture in which employees are highly engaged, and are passionate about creating exceptional customer experiences.
Posted by Rick DeMarco at 11:00am