Case Study - Walmart - MyDepartment Gamification

Walmart – MyDepartment Gamification

Objective: Drive top-line sales and enhance the customer experience in Walmart stores by delivering product and process information to associates in a more engaging way.

Solution: Created a trivia based, opt-in gamified learning experience providing associates the latest product features and job processes. The experience leverages friendly competition to motivate engagement with the content on a daily bases.

Results: Survey and user activity data suggests an increase in knowledge retention and a more positive perception to learning than traditional CBL training methods.