Inward Blog

Viewing entries tagged with 'vaction'

Engaged Employees Really Do Drive Exceptional Customer Experiences!

When we travel, there are a number of opportunities for employees from different product and service providers to either increase or decrease the quality of our experience. Rarely do all of the planets align to end up with a trip in which every company involved compounds to the overall enjoyable experience. I recently returned from a family vacation and it turned out to be a case study for the experience enjoyed when EVERYONE involved goes above and beyond to make that trip memorable.

Posted by Rick DeMarco at 11:00am

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